Return & Refund Policy

At Aidefer, we want you to feel confident when shopping for petite-fit blazers. If your order doesn’t work out, we offer free returns within the return window outlined below.

Eligibility for Returns

You may request a return within 30 days of delivery if the item meets the following conditions:

  • Item is unworn, unwashed, and in original condition

  • All original tags are attached

  • Item is returned in original packaging (where possible)

Returns are accepted for the following reasons:

  • Manufacturing defect

  • Product arrived damaged

  • Color does not match the product listing

  • Incorrect item received

  • Change of mind (change-of-mind returns are accepted)

Items that show signs of wear, washing, or alteration may not be eligible for return.

Return Cost

We offer free returns on eligible items.
Return shipping is covered by Aidefer for approved return requests within the return window.

How to Initiate a Return

To start a return, please email our support team at help@aidefer.shop or use our contact us page.

Include the following information in your request:

  • Order number

  • Item(s) you wish to return

  • Reason for return

Our support team will provide return instructions and the next steps. Please do not send items back without contacting us first, as returns without prior authorization may not be processed.

Our Return Address is 5104 Champions Circle, Franklin, TN, 37064, United States.

Exchanges

We offer exchanges for:

  • Manufacturing defects

  • Items that arrived damaged

  • Incorrect items received

  • Color mismatch

  • Size or style changes (including change of mind, subject to availability)

If you would like to exchange an item, please email our support team at help@aidefer.shop or use our contact us page with your order number and the item you would like to exchange. Exchanges are subject to product availability.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible at help@aidefer.shop.

  • Orders can be canceled before shipment for a full refund.

  • Once an order has been shipped, it cannot be canceled and must be returned following our return process.

  • We ship orders within 1 to 2 business days. So it's best to contact us as soon as you can to get your order cancelled or modified. 

Refund Process

Once your return is received and inspected, we will notify you of the refund status.

  • Approved refunds will be issued to the original payment method

  • Refund processing time: 5–10 business days after return approval

  • If you have not received your refund within 10 business days of approval, please contact us at help@aidefer.shop

Refund timing may also vary depending on your payment provider or bank.

Need Help?

If you have any questions about returns or refunds, our support team is here to help:

 

Email:help@aidefer.shop

Phone: +1 (423) 689-0051

Address:5104 Champions Circle, Franklin, TN, 37064, United States.